Q: How long will it take for me to receive my product after my order is placed?

A: Please allow 24-48 hours for your order to be processed and shipped. Shipping will take 3-7 business days.

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Q: Why did I receive a request to pay additional shipping for my international order?

A: Shipping Quotes are Not Exact.

Understand that shipping charges quoted are not exact. Some orders (i.e. bulky, heavier products) may be modified after your order, which could result in a decrease or increase in shipping and handling fees. Orders shipped to Guam, Virgin Islands, Alaska, or Hawaii will require additional shipping charges. You agree to be responsible for any additional shipping and handling fees. You will be notified of any charges.

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Q: How can I expedite my order?

You may choose from several different shipping options: Overnight, 2-Day Air, or Express Saver (3-Day Air). All expedited shipping methods will require a shipping quote to be manually done by a representative of A Gold Bead. The quote will be based on the weight of the items ordered, when the order must be received, and where it is shipping to. You are paying for guaranteed delivery, so these services are guaranteed.

Expedited orders must be placed over the phone. Call us at 1-760-201-6561.

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Q: What is the standard lead time for an international order?

A: After 24-48 hours of processing has ended, the order has a 7-14 day lead time to arrive at the customer's country's customs.

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Q: How do I avoid paying custom fees?

A: Custom fees are mandatory with every country and are out of A Gold Bead jurisdiction.

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